--- title: "read FREE insights on our blog" url: https://bookpublicrelations.mbmx2.com/blog-grid/ date: 2024-09-09 modified: 2026-10-07 lang: en author: "Dr. Phan" description: "You can also view our blog in a list format." word_count: 13 --- # read FREE insights on our blog [![graphic design (pexels)](https://cdn.staticdelivr.com/img/images?url=https%3A%2F%2Fbookpublicrelations.mbmx2.com%2Fwp-content%2Fuploads%2F2026%2F11%2Fpexels-japy-13890265-300x225.jpg&q=80&format=webp&w=300&h=225)](https://bookpublicrelations.mbmx2.com/why-generative-ai-fails-at-design-and-slides-and-why-outlining-is-its-real-strength/) #### Why Generative AI Fails at Design and Slides (And Why Outlining Is Its Real Strength) Walk into almost any corporate boardroom today and you will meet someone who thinks generative AI has made graphic designers...[Read more](https://bookpublicrelations.mbmx2.com/why-generative-ai-fails-at-design-and-slides-and-why-outlining-is-its-real-strength/)[![software apps](https://cdn.staticdelivr.com/img/images?url=https%3A%2F%2Fbookpublicrelations.mbmx2.com%2Fwp-content%2Fuploads%2F2023%2F02%2Fsoftwarecode-unsplash-300x225.jpg&q=80&format=webp&w=300&h=225)](https://bookpublicrelations.mbmx2.com/why-classic-document-based-web-architecture-wins-in-the-agentic-ai-era/) #### Why Classic Document-Based Web Architecture Wins in the Agentic AI Era As a polymath, I have been in both camps of creative direction and software development. I began writing software in...[Read more](https://bookpublicrelations.mbmx2.com/why-classic-document-based-web-architecture-wins-in-the-agentic-ai-era/)[![Pexels diplomacy](https://cdn.staticdelivr.com/img/images?url=https%3A%2F%2Fbookpublicrelations.mbmx2.com%2Fwp-content%2Fuploads%2F2026%2F10%2Fpexels-kaplanart-16042535-300x225.jpg&q=80&format=webp&w=300&h=225)](https://bookpublicrelations.mbmx2.com/the-lost-art-of-protocol-why-etiquette-still-opens-doors-skills-alone-cannot/) #### The Lost Art of Protocol: Why Etiquette Still Opens Doors Skills Alone Cannot Recently, an article crossed my desk about modern hiring trends that made me chuckle with immediate recognition: the “iced coffee...[Read more](https://bookpublicrelations.mbmx2.com/the-lost-art-of-protocol-why-etiquette-still-opens-doors-skills-alone-cannot/)[![Pexels - customer service](https://cdn.staticdelivr.com/img/images?url=https%3A%2F%2Fbookpublicrelations.mbmx2.com%2Fwp-content%2Fuploads%2F2026%2F10%2Fpexels-ann-h-45017-38918756-300x200.jpg&q=80&format=webp&w=300&h=200)](https://bookpublicrelations.mbmx2.com/the-human-dimension-behind-true-service-quality/) #### The Human Dimension Behind True Service Quality Walk into a retail storefront, an airport terminal, or a modern business lobby today, and the technological evolution is apparent...[Read more](https://bookpublicrelations.mbmx2.com/the-human-dimension-behind-true-service-quality/)[![do and be great](https://cdn.staticdelivr.com/img/images?url=https%3A%2F%2Fbookpublicrelations.mbmx2.com%2Fwp-content%2Fuploads%2F2022%2F12%2Fdogreat_unsplash-300x225.jpg&q=80&format=webp&w=300&h=225)](https://bookpublicrelations.mbmx2.com/the-illusion-of-cheap-why-real-expertise-never-comes-from-a-rate-card-bargain/) #### The Illusion of Cheap: Why Real Expertise Never Comes from a Rate-Card Bargain Every seasoned executive knows the old iron triangle of commerce: fast, cheap, and good—pick any two. In professional services and...[Read more](https://bookpublicrelations.mbmx2.com/the-illusion-of-cheap-why-real-expertise-never-comes-from-a-rate-card-bargain/)[![MB Crisis Simulation© (Crisim©)](https://cdn.staticdelivr.com/img/images?url=https%3A%2F%2Fbookpublicrelations.mbmx2.com%2Fwp-content%2Fuploads%2F2026%2F09%2Fmbcrisim-config-300x218.jpg&q=80&format=webp&w=300&h=218)](https://bookpublicrelations.mbmx2.com/the-real-time-pressure-cooker-live-simulation-and-crisis-communication/) #### The Real-Time Pressure Cooker: Live Simulation and Crisis Communication When a reputation crisis hits, time dilates and compresses in unsettling ways. An unsubstantiated rumor can build up speed in...[Read more](https://bookpublicrelations.mbmx2.com/the-real-time-pressure-cooker-live-simulation-and-crisis-communication/)[![Pexels bold](https://cdn.staticdelivr.com/img/images?url=https%3A%2F%2Fbookpublicrelations.mbmx2.com%2Fwp-content%2Fuploads%2F2026%2F05%2Fpexels-brettjordan-5003190-300x225.jpg&q=80&format=webp&w=300&h=225)](https://bookpublicrelations.mbmx2.com/why-your-c-suite-voice-sounds-robotic-and-how-to-fix-it/) #### Why Your C-Suite Voice Sounds Robotic and How to Fix It Let’s be truthful for a moment. 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